Yard Dawgs Privacy Policy

Effective Date: January 1, 2025

Yard Dawgs Corporate Ltd. ("we", "us", or "our") respects your privacy and is committed to protecting the personal data of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with Canadian privacy laws (including PIPEDA and Alberta privacy regulations).

1. What Personal Data We Collect

We collect the following types of personal information:

• Name

• Mailing address

• Service address

• Email address

• Phone number

• Billing and payment information (e.g., credit card details)

• Service preferences and customer notes

• IP address and device/browser data (collected through analytics and cookies)

We collect this data when you:

• Fill out forms or request a quote on our website

• Contact us by phone or email

• Sign up for service or create an account

• Interact with our emails, CRM or advertising

2. How We Use Your Data

We use your data to:

• Deliver lawn care services and manage your account

• Process payments and renew subscriptions

• Communicate service updates, promotions, and customer support

• Improve our service quality and marketing performance

• Comply with legal and regulatory requirements

We do not sell your personal data to any third parties.

3. Cookies & Website Analytics

Our website uses cookies to enhance your experience and understand usage patterns. Cookies help us:

• Remember your preferences for future visits

• Monitor website performance and usage behavior

• Run retargeting ads on platforms like Google and Meta

You can disable cookies through your browser settings. We do not currently maintain a separate cookie policy.

4. Where Your Data Is Stored

Your data may be stored or processed in:

• Canada

• The United States (for example, via our CRM, payment processor, or analytics providers)

We take reasonable steps to protect your personal information through secure systems and limited internal access.

5. Your Rights

Under Alberta and Canadian privacy law, you have the right to:

• Request access to your personal information

• Request correction of inaccurate or outdated information

To make a request, please contact us using the information in Section 7.

6. Data Sharing

We may share your personal data with trusted service providers such as:

• Payment processors

• CRM and marketing platforms

• Analytics and email communication tools

These providers are contractually bound to safeguard your data and use it only for providing services to Yard Dawgs.

We may also disclose personal data when required to comply with legal obligations or to defend legal rights.

7. Contact Us

If you have questions about this policy or would like to access or correct your information, contact:
Email: support@yarddawgs.ca
Phone: (587) 254-2337

8. Updates to This Policy

We may update this policy periodically. Any changes will be posted on our website. Continued use of our services or website indicates your acceptance of these changes.

Thank you for trusting Yard Dawgs with your information. We are committed to protecting your privacy while delivering top-quality service.